Shipping policy

Shipping and No-Returns Policy

Thank you for shopping with us. Below you will find our shipping and returns policy to ensure clarity and transparency with every order.

1. Order Processing
All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times
We offer different shipping options, and delivery times may vary depending on the customer’s location. Once the order has been shipped, the customer will receive a tracking number to monitor the delivery.

3. Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and selected shipping method. In some cases, we may offer free shipping promotions.

4. Shipping Address
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for packages delivered to incorrect addresses provided by the customer.

5. No Returns Policy
All sales are final. We do not accept returns, exchanges, or refunds under any circumstances, except in cases where the product received is defective or an error occurred in the shipment.

6. Defective Products or Order Errors
If you receive a defective or incorrect product, you must contact us within 48 hours of delivery and provide evidence (photos or videos). We will review the case and, if valid, offer a solution, which may include a replacement.

7. Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. However, we recommend contacting the shipping carrier directly to file a claim.

8. Policy Acceptance
By placing an order, the customer automatically agrees to this shipping and no-returns policy.

If you have any questions, please contact us before making your purchase.